Frequently Asked Questions
Everything you need to know about shopping with MELO Labs.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund or exchange, provided the item is in its original packaging.
Do you ship internationally?
Yes, MELO Labs ships to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How can I track my package?
Once your order has shipped, you will receive an email containing a tracking link. You can also log into your MELO Labs account to view your order history and real-time status updates.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products tested for quality?
Absolutely. Quality is our top priority at MELO Labs. All products undergo rigorous testing and quality control measures to ensure they meet our high standards before reaching your door.